CrewStride | Your AI crew for home services

Sound familiar?

You didn't start a home service business to spend your nights catching up.

Every missed message or forgotten follow-up is friction for your customers, and one more thing for you to carry.

☎Leads arrive at the wrong time

You're on a roof or under a sink. The phone rings anyway, and the lead goes cold before you call back.

◷Follow-up relies on memory

Estimates need checking on, customers need answers, old leads deserve another call. The day is already full.

▣Admin takes over the evening

Scheduling, messages, notes and review requests pile up after the tools are put down.

↗Good opportunities stay hidden

Your customer list and service area hold future jobs. Knowing who to call, and when, takes time you don't have.

The goal isn't more software to manage. It's a dependable way to move work forward, with a human in control.

Meet Strider

Your dispatcher, office manager and follow-up partner, working beside your crew.

Strider is built around the everyday work of a home service business: leads, estimates, scheduling, reviews and the small details that keep jobs moving. You talk to him like you'd text a right-hand person.

Proactive, not just reactiveHe tells you what needs you today, and what he's already handled.
Works where you workText him, call him or email him from the truck. The dashboard's there when you want it.
You stay in controlNothing sends without your OK until you say it can, and he hands over to your team whenever a person is needed.

Strider

Today 7:43 PM

New AC repair lead came in while you were on a job. I replied within a minute and they're booked for tomorrow 8 to 10am.

Amazing. Anything else?

3 replacement estimates over $8,000 from last week have gone quiet. Want me to draft follow-ups for you to check?

Yes please

Text Message

Example conversation

Module 1

One module. Five ways Strider fills your board.

Everything between the first call and the next job, in one module that plugs into ServiceTitan and the lead sources you already pay for. Strider runs all five parts for you.

1 · Speed to lead 2 · Estimate follow-up 3 · Customer nurture 4 · Board filler 5 · Social Push + StrideSignal™ add on

Part 1 of 5

Speed to lead

Every form fill, Angi lead, Yelp message, Google LSA call and Facebook or Instagram DM gets an answer in under a minute. Strider talks to them by text, call or DM, asks the right questions and books the job into ServiceTitan.

Every source, one placeWebsite forms, Angi, Yelp, Google Local Services Ads, Thumbtack, Facebook and Instagram DMs all flow into ServiceTitan.
Lands where your team wants itOn a specific technician on the dispatch board, in a Strider bucket for a dispatcher or CSR to assign, or as an opportunity to follow up.
A human can step in any timeTake over any conversation with one tap or switch Strider off for that customer. When a question needs a person, he hands it over himself.

Website formAngiYelpGoogle LSAThumbtackFB & IG DMs

↓

Strider replies in under a minuteText · Call · DM · asks the right questions

↓

Booked into ServiceTitan

Option AOn a specific technician

Option BIn the Strider bucket for dispatch

Option CAs an opportunity

Live conversation · Megan R.

Do you guys also do solar panel cleaning?

That's an interesting question. Let me hand it over to one of my human team members, who'll be able to help you more.

Handed to your CSR · Strider paused for this customer

Part 2 of 5

Estimate follow-up

Most estimates die in silence. Strider follows up every one by name, references the actual estimate in ServiceTitan and lays out all three options with their prices, so the homeowner can say yes from their phone.

Personal, not a blastTheir name, their address, their tech, their estimate number.
Good, better, bestAll three purchase options and what each one gets them, with financing where you offer it.
Knows when to callBig-ticket estimates that go quiet get a call task for your sales team, not another text.

RRidgeline Home Services

Hi Mark, it's Ridgeline. Thanks again for having Jake out on Tuesday. Here's a quick recap of estimate #4471 for your AC replacement:

Good$9,85014 SEER2, 10-yr parts

Better$12,40016 SEER2, 10-yr parts + labor

Best$15,900Variable speed, 12-yr everything

Financing from $129/mo. Any questions, just reply here.

Better one looks good. Can Jake do next week?

Text Message

Part 3 of 5

Customer nurture

Strider keeps in touch with your customers between jobs, the way a good local company should. A friendly seasonal reminder about keeping their home in good shape, a check-in when it's been a while, never a hard sell.

Helpful, not salesyGutters before the fall, filters before summer, a frozen-pipe tip before the first hard freeze.
You choose who hears from himResidential customers on, commercial accounts off, or any mix you like, down to a single customer.
Keeps you front of mindWhen something breaks, they call the company that's been looking out for them.

Who Strider keeps in touch with

Residential customers

Commercial accounts

October · residential

Hi Linda, it's Ridgeline. Leaves are coming down fast this week, so don't forget to clear your gutters before the rain. Shout if you'd like us to take a look at anything.

8 months since last visit

Hi Dave, we haven't chatted in a while! Just checking the water heater we fitted is still treating you well.

Part 4 of 5

Board filler

Strider watches next week's dispatch board. When a technician has gaps, he finds the customers most likely to book and runs a lever campaign to fill them, before the slow day arrives.

Spots the gaps himself"Greg only has 3 jobs on Friday." You hear it from Strider, not from an empty truck.
Picks the right customerse.g. HVAC estimates over $5,000 from the last 30 days in North Dallas County, or flooring estimates over $7,500 from the last 180 days in the west of your area.
Lever campaigns, ready to goA slow-week offer, an estimate sweep, maintenance due. One voicemail, then one text later, and nothing goes out without your OK.

Dispatch board · FridayServiceTitan

Greg

Jake

Maria

StriderTue 7:40 AM

I've noticed Greg only has 3 HVAC jobs on Friday. There are 41 open HVAC estimates over $5,000 from the last 30 days in North Dallas County. Run the slow-week offer to them?

Lever campaign · Slow week

"Hey, it's Ridgeline. We're having a quieter week, so if you need any HVAC work done, we can offer a discount if we come out this week."

1 voicemail · then 1 text later

Run itEdit

Add on to Module 1

StrideSignal^™Add on · predictive home service intelligence

Find homes that need you before they call.

Most contractors wait for the phone to ring. StrideSignal™ reads the public signals across your service area and highlights the homes most likely to need your trade soon, so your outreach is timely, not random.

The age of the home, its roof and its systems, from county records
Recent severe weather, like hail, high winds or a hard freeze
Permits on the street, when the neighbours are upgrading
New owners, who often fix up a home in the first year

Built only on publicly available data. Strider drafts the outreach; nothing goes out until you say so.

StrideSignal scoreHigh next 90 daysMedium 90 to 180 daysLower 180+ days

High signal742 Palm AvenueRoof replacement · score 94/100

Roof 18+ years old
Hail reported nearby
Neighbours re-roofed

ILLUSTRATIVE

Outreach drafted for your OKBefore they call anyone else

Never lose a lead again.Every lead handled. Every customer remembered. Follow-up keeps going across calls, texts and DMs until they book or say no.

A human is always one tap away.Take over any conversation, switch Strider off for any customer, and nothing sends without your OK until you say it can.

Need something new? Just tell Strider

What drag and drop did for websites, we do for AI in your business.

A website used to mean hiring a developer and waiting weeks for every change. Then drag and drop meant anyone could build one. CrewStride does the same for AI in your business. We set Strider up for you. Then whenever you want something new, like following up old estimates, filling a slow week or asking for reviews, you just tell him. No code, no developers, no tickets. If you can run a morning crew meeting, you can run your AI crew.

Strider does the workYour AI crew.

Answers customers, follows up, books jobs and handles the work that eats your evenings.

Strider does the buildingAnd your very own AI developer.

Got an idea that would help the business? Tell Strider and he goes away and builds it, then comes back to show you. No briefs, no quotes, no waiting.

Can you chase everyone who got a water heater estimate last month and didn't book?

On it. I'll draft the messages for you to check first, then send them out.

Call himText himEmail him

Most AI tools

Want a new assistant, or a change to how it opens calls? Email the developer.

Wait three weeks. Hope they got it right.

With Strider

Just say it in a quick huddle, like you would to a new hire.

It works that way from the very next call, text or task.

Train every one of them like a member of your crew.

Hold a short huddle with Strider whenever you like. Everything you tell him becomes how your AI crew works from then on.

1Hold a huddle

Talk to Strider like a crew member: what you need done, how to greet customers, what never to promise.

2Review their work

Play back any call or read any message and talk over it. "Right there, say it like this instead."

3Role play

Be the price shopper or the homeowner with three quotes. Strider practises with you until it sounds right.

4Live feedback sticks

Every note becomes a rule your AI crew follows on every call, text and task after that.

No more waiting three weeks for a developer. Just tell Strider.

What one call is worth

One AI call = one big-ticket job booked.

A homeowner's AC quits on a hot evening and they fill in a form. Strider calls back within a minute, works out what's wrong and books a tech for the next morning. A replacement can be worth $8K, $12K or more, whether it's HVAC, a water heater, a roof or a panel upgrade. One lead answered at the right moment is the difference between that job going to you or to the next company on Google.

AC out on a hot evening: AI callbackThe lead filled in a form; Strider called back and booked a tech for the morning

0:00

Dramatised example call. Voices are AI-generated; the company and customer are made up.

Try it yourself

Be the homeowner. Let Strider book you in.

Press the button, allow your microphone and Strider picks up as Ridgeline Home Services, a made-up company. Tell him what's wrong with your house and let him book you in. Now imagine that answering for you 24/7.

Your first name

What needs fixing?

Your ZIP code (optional)

Why your ZIP? Strider uses it the way a good dispatcher would: "I see you're over in Plano." Leave it blank and he'll ask.

This is a demo. Talk to him as a homeowner would, and feel free to throw in some curveballs.
The company and calendar are made up and nothing is really booked. The conversation is recorded so we can improve the demo.

No new software to learn

Your tech stack stays. We make it work harder.

Nothing to migrate, nothing new to learn. From field service management and financing to lead sources, messaging and accounts, Strider plugs into the tools your business already uses and makes them work together.

Field service software connects through each system's own API, set up with you when you join. ServiceTitan is live today; we confirm your other systems on the demo before promising anything.

How it works

Set up for you. Shaped by you.

We start with the job that's costing you the most, set Strider up around it and test him before he speaks to a single customer.

01Map your business

We find where jobs slip through: missed calls, unsold estimates, customers nobody called back.

02Connect your tools

We connect your field service software, phones, inbox and calendar, and confirm what's possible before promising anything.

03We set Strider up

Your tone, your services, your service area, what he can say, when he books and when he hands over to your team.

04Go live, then just tell Strider

Test calls and role plays first. After that, call or text him whenever you want something new.

Get started

Good questions

Before you get started.

What an AI crew is, how it fits your business and what stays in your hands.

What is an AI crew?

AI that works for your business and nobody else's, led by Strider. You talk to him like you'd text a right-hand person, and he answers leads, follows up estimates, keeps the admin moving and learns how your business runs.

How is this different from an answering service or chatbot?

An answering service takes a message. Strider also follows up every lead and every estimate until they book or say no, brings customers back, fills slow weeks and helps run the business. And when you want something new, you just tell him.

Does he answer my phone too?

Yes. He picks up when your crew is on a job, on another line or gone home, books visits onto your board and hands the call to your office when a person is needed.

Where do new leads land in ServiceTitan?

Wherever your team wants them: booked on a specific technician on the dispatch board, in a Strider bucket for a dispatcher or CSR to assign, or as an opportunity to follow up. We set it up with you.

Can my team take over a conversation?

Any time. One tap takes over a conversation or switches Strider off for that customer. When a question needs a person, he says so and hands it to your team himself.

Will he do things without asking me?

No. Nothing sends without your OK until you say it can. You decide what he handles on his own and what he checks with you first.

Do I have to replace my field service software?

No. Strider connects to the software you already use through each system's own API, set up with you when you join. ServiceTitan is live today, and we confirm your system before promising anything.

Do I have to log into another app?

Not unless you want to. Most owners just text or call Strider. The dashboard is there when you want to see everything in one place.

What about my customers' data?

Strider works inside your own accounts and only reads what he needs to do the job. Your customer list stays yours, and texts only go to customers you're allowed to contact.

How much does it cost?

It's set from what your business needs. Start a free trial to see it working on sample data, and we'll map it to your business before you pay anything.